Senior Director, Human Resources

Key Responsibilities

Strategic Leadership

• Build and lead the organization’s new, fully integrated Human Resources department to support staff and the organization’s strategies and mission.
• In collaboration with executive leadership and input from all staff, develop and implement a comprehensive and measurable HR strategic plan and goals.
• Serve as a strategic advisor to the Executive Director and Board of Directors and a partner to other Senior Directors.

Candidate Recruitment, Hiring, and On-Boarding

• Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings.
• Oversee the hiring process to ensure consistency across departments and appropriate communication among program, administrative, and fiscal staff.
• Supervise on-boarding services and agency orientation to all new staff members and ensure department and/or program level orientations are standardized and effective.

Professional Development, Performance Management, and Employee Engagement

• Work with the Executive Director to review, update, and systematize HR policies for staff evaluation, training, promotion, retention, and other HR issues, in alignment with Pacific Environment’s JEDI principles and policies.
• Train, coach, and support managers to navigate performance reviews, professional development, and employee issues.
• Design and implement an enhanced performance management program for employee evaluation.
• Develop internal staff trainings and identify relevant available external trainings.
• Develop and implement standard operating procedures for improved employee experience, to address personnel issues, and in support of JEDI goals.

Benefits/Payroll Administration    

• Oversee global benefits programs and renewals; continuously seek to improve quality and breadth of offerings.
• Research, implement, and maintain standardized leveling and salary ranges across the organization, including for international offices and teams.
• Support the Finance team with compensation related responsibilities and evaluations.
• Serve as the staff lead for all 403(b) administration responsibilities (in coordination with the third-party administrator).
• Lead annual compensation review cycles and regular review of our compensation- and promotion-related practices.

General HR Administration, Management, and Systems

• Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws.
• Manage and serve as the primary point of contact with the organization’s professional employer organization (PEO) vendors domestically and abroad.
• Review current HR technologies and implement new systems based on organizational needs.
• Manage and mentor the HR Generalist.

Ideal Candidate

Pacific Environment is looking for a Senior Director with a high level of functional and strategic expertise who can comfortably and effectively build and lead HR in a diverse, complex, multi-national, and growing organization. This inaugural role calls for a strong systems developer, communicator, and collaborator who provides expertise and counsel across the organization with empathy, humility, and professionalism.

The ideal candidate has a thorough understanding of HR best practices combined with innovative and progressive strategies and tactics. This person has sustained a culture where staff feel supported by their HR department while not losing sight of strategic organizational goals. The Senior Director will provide executive leadership with thoughtful, insightful advice grounded in functional knowledge to inform strategy and decision making.

Candidates should bring a successful track record of building or enhancing HR strategies and tactics, guided by JEDI principles, across a nationally or globally distributed organization. Excellent interpersonal and conflict resolution skills are essential to ensure staff feel heard and supported without judgement while also providing clarity about policies, processes, and expectations. The Senior Director is successful at managing competing demands, advancing strategies and goals against timelines, and shows strong attention to detail.

Respect, integrity, sensitivity, good judgement, and strong equity-centric framework are critically important to demonstrate daily.

Qualifications

With the understanding that no person will offer every desired skill and characteristic outlined below, compelling candidates will offer much of the following:

• 7+ years of relevant experience as HR Business Partner/Generalist across a range of competencies.
• Demonstrated organizational leadership, change management, and decision-making capability at a senior management level in a collaborative manner.
• Proven success as an effective people manager and team leader.
• Demonstrated experience leading HR department(s) through strategic changes and growth periods.
• Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to staff and Board members.
• Ability to communicate, influence, and facilitate decision-making with staff and Board members on the short and long-term impact, specific and strategic, of HR policies and procedures.
• Ability to manage budgets and experience working closely with a Finance director to achieve an organization’s financial goals.
• Excellent verbal and written communications skills, including editing skills with meticulous attention to detail.
• Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
• Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.
• Experience implementing practices to prevent employee relations issues, and experience in resolving a variety of employee relations issues.
• Experience with HRIS and ATS software, implementation experience is a plus.
• Mandarin, Vietnamese, and other Pacific Rim language fluencies are a plus.

Relevant experience for this position can take many forms, and we strongly encourage applicants from a diversity of backgrounds.